Frequently Asked Questions
What is your shipping Policy?
Photos are shipped directly from the printer who determines shipping charges. All photos are shipped either UPS or USPS. You will receive a tracking number as soon as the print ships. Occasionally I will run specials to include free shipping on all but the largest prints.
How long will it take to get my print?
This depends on the media that you've chosen for your print. Paper will ship in 1- 3 business days. Canvas ships in 3 - 4 business days. Metal takes 5 business days, and framed prints take 3 - 5 businesses days.
Can I get my order faster?
Yes. There is always the option to rush your print for a premium of 25% of your total price.
What media type should I choose?
In the description of some photos, I might recommend that a photo will work best in one type of media--canvas, metal, framed--but most of my photos will work in a variety of media depending on what works with your room decor. Metal is excellent for sleek modern rooms. Canvas and framed prints are great in softer environments. For lodge/cabin type decor, frames are great.
While you are welcome to choose whatever combination of matting and framing that you like best, I typically frame with a 2" or wider mat with a thicker frame as it lends a more gallery-like look.
What type of photo paper should I choose?
There is a choice of fine art paper, glossy or matte paper. Some people mistake "fine art paper" for archival paper. All of the paper and ink used is archival and is estimated to last for 200 years when kept out of direct light and framed with UV protected glass or plexiglass.
The difference between the three types of papers is that the fine art paper is textured like a watercolor paper. It is most suited to photos that you want to have a stylized or painterly look. Glossy photo paper is good for crisp, bright colors and detailed prints. Matte paper is suitable for most photos and is excellent for forests and nature photos.
What is your Policy on Returns?
It's important that you are happy with your print. Please choose carefully. If you have any reservations contact me so we can be sure you get the right photo the first time. Prints can be exchanged for another photo or medium of the same price.
Note that there will be a surcharge from the printer if you change your order after submitting it.